If you have received a letter from The Tracing Group, please be assured that it is legitimate.
The Trustees of the Santander (UK) Group Pension Scheme have appointed The Tracing Group to help with:
- locating members with whom the Scheme has lost contact, and
- authenticating members’ identities using its ‘Validentity’ process.
If you have received a letter from The Tracing Group asking you to confirm your identity or your address by going to www.validentity.co.uk or www.thetracinggroup.co.uk please be assured that the letter is legitimate. For additional confirmation, please contact the Scheme Administrator.
To respond to The Tracing Group’s request, please go to The Tracing Group website and access the “Have you received a letter?” section under the More tab. The password will be on the letter you received.